Reviews
5/5
Clarke Heating & Cooling has a reliable and courteous team with a high level of integrity. They speak to you with respect and their professionalism and quality of work is of a high calibre. They helped us upgrade an old oil furnace to a new heat pump system and they made the process smooth and hassle-free. Bill is very knowledgeable and a master of his trade, he quickly identified the best system for our application and in the process guided us to a system that we not only love but has saved us on our heating bill. Our experience with Bill and his team was very positive and we felt very well taken care of. We highly recommend Clarke Heating & Cooling to anyone looking for the ultimate in customer service.
Navjit Sidhu
5/5
Bill and his crew were nothing short of excellent! The new heat pump, air handler and thermostat were completed on time and within the price I was quoted. The crew was professional, knowledgeable, and addressed all of my questions and concerns. Overall, I would highly recommend Clarke Heating and Cooling to anybody!!
Cory Vassallo
5/5
I highly recommend this company for prompt and extremely efficient service. The staff at Clarke Heating & Cooling is friendly, courteous and helpful. Thank you!
Johanne Chouinard
5/5
Bill and his team replaced my 21 year old Trane heat pump with a Daikin. Extemely impressed with their professionalism and product. Highly, highly recommend them.
Rob Olsen
5/5
Bill and his team replaced our HVAC system at our business and we could not be more happy with the service we received. Great communication through the entire process and very professional. They really went above and beyond with their service. Thanks Bill!
K Serry
5/5
After the last heat wave, we called Bill to come out to take a look at our house to see what could be done to help cool our house in the summer considering we have electric heat and no A/C. He suggested a 24,000 btu Daiken mini-split heat pump, which we agreed to. After that everything was coordinated through Bill, including electrical hook-up. Installation was completed when he said it would be with no surprises. We found his crew to be professional and courteous. Everything was cleaned up afterwards and the unit works great. We would not hesitate to recommend Bill Clarke for similar installations.
Dan Walters
5/5
The installation crew arrived on time, explained the process well, completed the job on time, and cleaned up afterwards. We are very happy with our heat pump!
Feuermann Family
5/5
Clarke Heating and Cooling installed a heat pump for my parents who are seniors. Great communication and service from the start. Bill explained the process and options thoroughly. He also coordinated with the electrician to get the project started as soon as possible during a heat wave. The crew did a great installation and my parents are loving the AC. We should have done this years ago!
Kevin Toffey
5/5
I would like to thank Bill and the Clarke Heating and Cooling team for going above and beyond to squeeze us into a busy schedule, to install a 3 zone AC system into our Cabin in Lake Cowichan. In and out in 1 day and even coordinated the electrician for the installation. Already enjoying the cool air and making this summer bearable!
Chris Krystalowich
5/5
Bill Clarke and his team installed a heat pump for me in August 2021 and it was a great experience. Excellent communication. Bill stayed in contact with me throughout the entire process, from first contact through to installation and follow up. He went above and beyond and provided clear instruction on what information was needed to submit for the BC Hydro rebate and where to find it. The entire team was professional and respectful and took the time to explain how the system works, and how and when to do proper maintenance. I highly recommend Bill Clarke and his team at Clarke Heating and Cooling.
Coba Ricard
5/5
We hired Clarke Heating and Cooling to install three ductless heat pumps throughout our home. We were thoroughly impressed all around with the service we received. The crew arrived on time. They were professional, courteous, and clean! Anytime we contacted the company throughout the process, we received a quick reply, and all promises were fulfilled. We were so happy to have AC during these record breaking temperatures.
Erika Berthiaume
5/5
Bill Clarke is a next level communicator, and he picks strong communicators for his HVAC crews. These guys were a pleasure to have in our house. They cleaned up after their work as they went, explained the concepts in layman's terms, arrived on time and did very clean, precise work. Proper installation makes a big difference in the maintenance and repair costs of a heat pump, and these guys are all-pro. They bring their triple A game from start to finish.
Jonathon Flash
5/5
Bill Clarke and his team of skilled, friendly technicians installed a superior heat pump system in our home in a most professional and courteous manner at a very competitive price. The installation process exceeded all our expectations. Bill answered all our questions and went out of his way to treat us as valued customers. We are most pleased with the 5-star service provided and highly recommend Bill Clarke Heating and Cooling. Thanks Bill to you and your excellent team!
Marta and Oleh Kuzma
5/5
Clarke team arrived on time, installation was completed with a difficult mobile home to upgrade, old furnace removed - Samsung HVAC replaced. My questions were answered and follow up care is ongoing, Kudos and no complaints.
Bruce Winger
5/5
I got Bill’s contact information from my father in law. When I asked about a heat pump, Bill responded quickly and made sure to walk me through the process. His staff were courteous and worked hard. Thanks for the great work, highly recommend!
Kevan Ward
5/5
I would highly recommend Bill and his team to anyone looking to install a heat pump in their home. They were professional, offered a reasonable price and we felt comfortable leaving them alone in our home when we had to leave. Thanks Bill!
Frank de melo
5/5
Bill and his team were absolutely top notch professionals from the quoting stages to the completed installation and final walk through post installation. From his sheet metal fabricator and his recommendation of Jake from Gorge Electrical Services, we couldn't be happier with the outcome. Thank you Bill Clarke!
Leeanne Guthrie
5/5
Highly recommend Bill and his team for any and all heating/cooling installations. Their professionalism and customer service is 5 Star all around. Bill followed up after the work was completed and made sure we were completely satisfied. We will definitely use Clark Heating and Cooling the next time!!! Thanks Bill
Ed Gschiel
5/5
I had a great experience with this whole process from start to finish. I had asked a few places for a quote, and Bill was by far the best price, as well as I felt like I was a valued customer, where as some of the other places made it seem like it wasn't a big enough job for them to really care. I had a dual zone heat pump put in, the install was really clean and looks great, attention to detail was not missed. I had a minor issue and when I brought it up, it was handled perfectly. Couldn't have been happier with the overall experience. Thanks Bill and team for the job well done.
Frank Burgaretta
5/5
We have been using Clarke Heating & Cooling for our project needs for the past 10 years. I have found Bill and his team to consistently offer high quality service, prompt interactions and fair pricing, making them our heating and cooling specialists. I would highly recommend Clarke Heating and Cooling. Cindy Scott KC Custom Designs Ltd
Cindy Scott
5/5
It was a pleasure to work with Bill and his staff throughout the process of converting from an oil furnace to a heat pump. Bill identified what I would need and answered my many questions. The work was done within the time frame I had requested. All workers were professional in manner and appearance. Bill did a follow-up visit to check that I was comfortable with the system. I highly recommend Clarke Heating & Cooling.
Bev Dobbyn
5/5
Bill and his Guys were great start to finish. I’m a carpenter/builder. I will definitely keep him on my trades list for my future projects. Using Clark made it easier especially when I wasn’t able be around all the time with my busy schedule. Bill and his guys are a reliable sub trade. Keep up the good work and look forward to working together again.
Steve. Roux
5/5
Great customer service, top notch!
Clinton Hoffman
5/5
Bill and his staff were prompt and professional. The installation was as described and there were no hidden costs. The workers cleaned up afterwards and their work was very well done. I would thoroughly recommend this company.
JC Schwab
5/5
Bill and his crew were great from the quick response to pricing the job and installation was so smooth. Bill did a lot of on site evaluation of what was needed to make the system work better he was wonderful. I felt very knowledgeable by the end of the job. Thanks again guys.
Shirley Zailo
5/5
Bill was very fast at getting our A/C system serviced and very friendly/professional. His crew member was very helpful and accommodating! Definitely recommend this company if you want great service at a great price ! Thanks Bill and crew
Shey Beat
5/5
Bill and his crew replaced our old Gas Furnace with a Heat Pump and Central Air Handler. My wife and I were very impressed with the quality of the installation and knowledge and politeness of the workers. They were punctual, completed the job as promised and left our home spotless. Bill had recommended the Daikin Heat Pump calling it the best and quietest on the market. I can testify that it is exceptionally quiet. I turned it on as soon as the crew were gone to see how loud the compressor was. I had to check to see if the fan blades were moving because I could not hear it running. Very Impressive!! We highly recommend Clarke Heating and Cooling. They are #1 in our books.
Bill and Cheryl Brooks
5/5
Thank You for your professionalism and the splendid work Bill by you and your crew for fitting me into your schedule when you could, the guys did a great job, clean and very professional work, my family couldn’t be any happier with the 3 units that you installed , I would 100% recommend your company to people looking for Heating and Cooling Products. Thank you again Bill Clarke and Company 👍🏽
Steven
5/5
Thank you Bill and crew for the flawless installation of our heat pump. We are so impressed with the service and quality of the heat pump. Our previous one was in a location not optimal. Bill made sure this one was in the best spot to heat our entire living room and kitchen. Our family highly recommends Clark Heating and Cooling!!
Berthila Giusti-Tubb
5/5
I cannot say enough positive things about Bill and his company! From the first time we contacted him, to months down the road asking him questions about our amazing heat pump he has always responded to us right away! Bill and his team are incredibly punctual, professional, knowledgeable, efficient, more than fairly priced and extremely polite. I would recommend Bill and his team to anyone! The customer service that Bill provides throughout and after the install is above top notch (which is hard to come by these days). Thank you so much Bill!! We couldn’t have chosen a better company!
Jacob Davies
5/5
I called Bill with a question regarding my oil furnace, which he does not work on. Instead of turning me away Bill took the time to try and help me. Bill gave me the information he could and pointed me in the right direction. Excellent customer service!
Brittni Rafter
5/5
Having an old house that is full of surprises, I was concerned about what difficulties might arise when switching from oil to a heat pump. Upon meeting Bill and his staff, I instantly felt at ease. They were professional, knowledgeable, reliable, and friendly. I had complete confidence that they could handle anything this old house threw their way – and they did! I was impressed by their service and follow up afterwards.
Corinna Adams
5/5
Right from the initial enquires to the final installation, it was a pleasure dealing with Bill and his staff. They were efficient, knowledgeable, and very professional. I wouldn't hesitate to recommend them to anyone. We are now enjoying the benefits of a heat pump!! Thanks so much.
Barb Piercy
5/5
Great service everything done on time. From the installer to the electrician could not have for a better crew or outcome. System works amazing for my little house ac/heat pump. Amazing price compared to others I called would totally recommend them.
Fran
5/5
We have had the pleasure of dealing with Bill and his team for the past 5 years at both of our Party Crashers locations. Clarke heating and cooling do our maintenance and yearly filter and pan service for our hvac and cooling systems. They are always on top of everything. As we have high traffic locations sometimes things like remembering to do our service slips the mind, Bill always calls to remind us it's coming up for its check over and makes a time to do his thing. We never have had an issue with our systems since opting to go with Bill which is one less stress off our backs as small business owners. Support a great locally owned business , you will be as glad as we were.
Paul Scotthorne
5/5
What an incredible team! Bill answered my emergency call from my hair salon in Duncan. Tyler arrived at the agreed time, masked up and repaired my unit Tyler checked back an hour later to make sure things were running smoothly. Tyler also explained what the problem was and gave me advice on how to care for my unit in the future. Very Impressed. Thank you from the ladies of Mint Holdings Ltd.
Ashley Crisp
5/5
From quote to install we are very happy we went with Clarke's heating and cooling. Very impressed with the installation quality and customer service. Wish we would have installed a mini-split years ago!
Matt Pavlis
5/5
Bill and his team installed a Fujitsu Heat pump for me. Couldn't have be happier with the finished result. On time, on budget, very clean and runs great. Highly recommend Clarke Heating and Cooling. Thanks again! The Madill Family
Seann@gomadill.com
5/5
Had an issue whit our heat pump after business hours. Bill got there very quickly and got our issue resolved. They came back the next day to finish the job first thing. Tyler was very professional and took the extra time to explain everything and answer all our questions. Top notch customer service. Keep up the good work guys!
Sean Sterling
5/5
Bill and his team did a great job! Professionally managed the whole HVAC project from design through to installation. Friendly, knowledgable and courteous service. I would definitely recommend.
Forest Park Properties Ltd.
5/5
Bill and his team were amazing and I do not say this lightly. They were there when they said and did the job very professionally. I would highly recommend them. Clarke Heating and Cooling were recommended to me by my neighbour, who is still very happy with them too.
Steve Smith
5/5
This was one of the best experiences we have ever had. Over the years we have dealt with many different trades and this company is by far one of the most professional that we have dealt with. My husband works in the industry and he was even impressed. The workers arrived on time, they were respectful with our home inside and out and took the time to make sure all our questions were answered. After the job was completed Bill came back to inspect the job his crew did and make sure we were completely happy. I would highly recommend this company to anyone! We are definitely happy customers.
Darren & Charmayne Ash
5/5
We selected Clarke from three others that we asked for quotes to install a heat pump. They were reasonably priced and were able to start the job quickly given my tight timelines. Their tin guys were good and professional. In the first six months Bill has provided excellent follow up service, particularly when our neighbour was complaining about how loud the unit was. Bill tweaked things to satisfy our neighbour. He also came highly recommended from our contractor.
Harlan Enns
5/5
Very helpful, great service and knowledge of products. Definitely give them a call if you need assistance.
John
5/5
After a stressful experience moving into a new home Bill Clarke was so kind when I called to get help with our heat pump. He was so nice on the phone and sent a team member over within the hour to show us our system and figure out why we didn’t have any heat. Honestly, he made what was a very stressful time for us so much better. Thank you Clarke Heating!
Wynona Wensley
5/5
We have used Clark Heating & Cooling for 2 Commercial installs over the past 4 years. They are on point, professional and stand by their work. Their service after the install has been top notch. Highly Recommend !!
Norm Wilson
5/5
Bill and his crew we absolutely incredible from start to finish and beyond. Bill had gone out of his way even after our system was installed following up to make sure everything was working well and that we were still pleased with the system. He is prompt to respond to phone calls and always welcomes us to call if we should have any questions. His crew are professional, punctual, kind and extremely helpful. We are thrilled to have chosen Bill to do business with and highly recommend him to others.
Kevin Asselbora
5/5
Clarke H&C was for us all of the above. They arrived on time and the staff that replaced our heat pump and furnace were efficient worked the whole time they were here. They clearly explained the new thermostat. Clarke's pricing was very competitive and we are extremely happy with the end product. We were not over sold or over charged
Norman Beattie
5/5
Clarke Heating is a class organization. I've engaged their services for installing a major HVAC unit on the roof of one of our commercial properties and also used their people for a small repair of a 20 year old furnace. The proof of a professional and class crew is that you get the same level of attention to detail and caring service for both. This is a great crew, I highly, highly recommend Bill Clarke and his team - simply outstanding.
Terry Phelps
5/5
Bill at Clarke Heating and Cooling was referred to me by a friend. Bill provided a prompt in-home quote after evaluating our home to determine the right heat pump for us. The entire process went very well, and we couldn't be happier with the service. Bill has even touched base a couple of times since the install to make sure everything was working well.
Scott Douglas
5/5
Bill is exceptional, great service, and fantastic work in a timely matter, we’ve used him several times and will continue to use him in the future.
RSB Developments Ltd
5/5
They don't come better than Johnny! He goes above an beyond for his clients!! Cannot recommend him more highly.
Liz Sauer
Get an Estimate Today
Whether it is residential or commercial HVAC, we are here to deliver a reliable solution for all your needs. Contact us for a free estimate.
Phone: 250-882-2705
Email: bill@clarkecooling.com
Address: 2180 Champions Way, Langford, British Columbia
Hours: Mon – Fri 7:00am – 5:00pm
24/7 Emergency Service